(a) You may order products from us as set out on the Site. If you place an order for products on our Site, you are making an order to purchase the product(s) for the price listed on the Site (including the delivery fees or other applicable charges and taxes).
(b) We may, at our absolute discretion, accept or reject an order. If we need to reject your order, we will notify you within a reasonable time after your order is placed. Once we accept an order, a binding agreement is formed for the supply of products to you in accordance with these Terms.
(c) It is your responsibility to check the order details, including selected products, delivery details and pricing, before you submit your order through the Site.
(d) All purchases made through the Site are subject to availability. We do our best to keep products in stock and to keep the Site up to date with the availability of products.
(e) If a product is available for pre-order only (it is not currently in stock), this will be clearly indicated on our Site. We may display the date that the product is expected to be available for dispatch to you. These dates are an approximation only, and we will not be liable for any delay in the product being available for dispatch or the inaccuracy of the date.
(f) We may cancel, at any time before delivery and for whatever reason, an order that we have previously accepted, including where there is a considerable delay in dispatching your order, if for any reason we cannot supply the products you order (for example for an event beyond our reasonable control) or if products ordered were subject to an error on our Site (for example in relation to a description, price or image). We will contact you using the details you provided when you placed your order.
(a) You must pay us the purchase price of each product you order, plus any applicable delivery costs as set out on the Site (the Price) in accordance with this clause. All amounts are stated in Australian dollars and Australian GST (where applicable) will be set out separately. You must pay any customs duties or taxes charged on the Price.
(b) You must pay the Price upfront using one of the methods set out on the Site.
(c) You must not pay, or attempt to pay, the Price by fraudulent or unlawful means. If you make a payment by debit card or credit card, you warrant that you are authorised to use the debit card or credit card to make the payment.
(d) The payment methods we offer are set out on the Site. We may offer payment through a third-party provider. You acknowledge and agree that we have no control over the actions of the third-party provider, and your use of the third-party payment method may be subject to additional terms and conditions.
(e) We may from time to time issue promotional discount codes for certain products on the Site.
(f) To claim the discount, you must enter the promotional discount code at the time of submitting your order through the Site.
(g) The conditions of use relating to promotional discount codes will be set out on the Site. We may also from time to time run competitions on the Site or on social media. These competitions are subject to terms and conditions which will be made available on the Site at the time of the competition.
(a) Shipping is available as follows:
(1) Shipping Fees: Regular Shipping $14.95 - Express Shipping $19.95
(2) Delivery Times: Regular Shipping 3-10 days - Express Shipping 1-5 days (longer for remote locations)
(b) Regular shipping is free on orders over $200.
(c) If possible we will deliver the products to the delivery address you provide when making your order. We currently deliver to areas as set out on the Site. Please refer to the delivery information on the Site to ensure you are in our delivery area. If you are not in our delivery area please contact us to discuss delivery options.
(d) Any delivery periods displayed on the Site are estimates only, based on the information provided by the delivery company. Once the package is handed over to the shipping carrier, we are not responsible for delays or issues within the shipping process. However, we will do our best to assist you in resolving any problems that may arise.
(e) We deliver the products using a range of delivery methods. You may need to sign for some deliveries and you may have the choice for our delivery partner to leave the products in a safe place or to leave the products at your nearest post office for pick up.
(f) We deliver the products only within Australia. All orders are dispatched within 48 hours from placing an order.
(g) Orders over $100: Signature on delivery is required. If no one is available at the shipping address to sign for the parcel, it will be redirected to the nearest post office for collection.
(h) Title to the products will remain with us until you have paid the Price in full for the products. Until title passes, you must not do anything which seeks to create an encumbrance, lien, charge or other interest in or over the products.
(i) Risk in the products will pass to you as soon as they are delivered to the delivery address you provided in your order.
📦 Product Update: Chocolates in our gift boxes are now replaced with the Elevate Wellness Journal for Mums. Images may still show chocolates, but all gift sets remain thoughtful and of equal value.
💳 Secure Checkout: We accept credit & debit cards, PayPal, Apple Pay, and Google Pay at checkout. 💳
